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Shipping Information

All domestic standard deliveries are shipped with Australia Post, Startrack Couriers or Fastway at no additional cost. *Generally customers will receive their delivery within 3 business days. A fee of $5 may be added to your order for express postage within Australia. At the discretion of the individual courier, your parcel may be left at your doorstep/mailbox without requiring a signature. Please note we do not send to PO boxes.

COMPLIMENTARY STANDARD SHIPPING APPLIES TO ALL ORDERS WITHIN AUSTRALIA

Customers requiring postage within Australia will enjoy complimentary standard postage. Should a customer wish to exchange an item, they will be responsible for subsequent shipping fees and must nominate a payment option for either standard or express shipping. Please see our returns policy for full details.

$15 AUD FLAT RATE ON STANDARD INTERNATIONAL SHIPPING

My Milliner's international customers will enjoy a $15 AUD flat rate for standard international shipping. Should a customer wish to exchange an item, they will be responsible for subsequent shipping fees. Please see international shipping for full details.

Shipping Rates:

Standard delivery within Australia is complimentary and will only be payable in case of exchange. Express delivery is available on all orders for a fee of $5, or $15 for postage of an exchange item. International shipping is charged at a flat-rate of AUD$15 per item, exchange items will incur a standard shipping fee of AUD$20.

Expected Delivery Times

  • Australia express shipping 1-3 days
  • Australia standard shipping 3-7 Business Days
  • US & Canada standard shipping: 1-3 weeks *typically within 2 weeks to metro areas
  • New Zealand standard shipping: 1-2 weeks
  • Rest of the World standard shipping: 1-3 weeks *typically within 2 weeks to metro areas
  • International Express 5-7 business days *metro areas

Upon dispatch of your order you will receive an email notification with your tracking number. You may then track your item by entering the number here. If you did not receive your tracking number and would like to track your order please email us at info@mymilliner.com

*Orders will be dispatched within 24 hours except during sales periods where it may take up to 48 hours. Please note estimated delivery times are to be used as a guide only, and do not take into account possible delays caused by payment authorisation.

Any delays after dispatch are out of our control; at this point the shipping company is wholly responsible. Any issues or delays will need to be followed up with the respective shipping company. We accept no responsibility for loss or damage during transit.